Privacy Policy

PRIVACY POLICY

Privacy Policy for Claire's Boutique

This Privacy Policy explains how Claire's Boutique (“we,” “us,” or “our”) collects, uses, and protects your personal information when you visit or make a purchase from Shopclaireboutique.com.

If you have any questions about this Privacy Policy or about how we handle your personal information, you can contact us at:

Claire's Boutique
Website: Shopclaireboutique.com
Email: info@shopclaireboutique.com

1. Information We Collect

When you visit our website, place an order, contact us, or sign up for updates, we may collect certain personal information from you.

This may include:

  • Your name

  • Your billing and shipping address

  • Your email address

  • Your phone number

  • Payment information

  • Order details

  • IP address

  • Browser type and device information

  • Information about how you use our website

We collect this information to operate our store, process your orders, improve your experience, and communicate with you.

2. How We Collect Your Information

We collect personal information in a few different ways:

a. Information you provide directly

You may provide information when you:

  • Place an order

  • Create an account

  • Subscribe to our newsletter

  • Contact us by email or through a contact form

  • Request customer support

  • Submit a review or feedback

b. Information collected automatically

When you browse our website, certain technical information may be collected automatically, such as:

  • Your IP address

  • Browser type

  • Device type

  • Pages viewed

  • Time spent on pages

  • Referring website or source

  • Date and time of access

This data helps us understand how visitors use our website and helps us improve performance, security, and usability.

c. Information from cookies and similar technologies

We use cookies and similar technologies to improve your browsing experience, remember your preferences, analyze website traffic, and support advertising and marketing efforts.

3. How We Use Your Information

We may use your personal information for the following purposes:

  • To process and deliver your orders

  • To send order confirmations and updates

  • To provide customer service and respond to inquiries

  • To create and manage your account

  • To improve our website, products, and services

  • To prevent fraud and protect our business

  • To send marketing emails, where permitted or where you have given consent

  • To measure and improve advertising performance

  • To comply with legal obligations

4. Legal Basis for Processing

If you are located in the European Economic Area, we process your personal information only when we have a legal basis to do so.

These legal bases may include:

  • Your consent

  • The performance of a contract

  • Compliance with legal obligations

  • Our legitimate business interests, provided these do not override your rights and freedoms

5. Cookies

Our website uses cookies to help improve your experience and support essential website functions.

Cookies may be used to:

  • Keep items in your shopping cart

  • Remember your preferences

  • Analyze website traffic and visitor behavior

  • Support advertising and remarketing

  • Improve website security and performance

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain parts of our website.

Where required by law, we will request your consent before using non-essential cookies.

6. Contacting Us

If you contact us by email or through our website, we may collect the information you provide, such as your name, email address, and message content.

We use this information only to respond to your inquiry, provide support, and handle related communication.

7. Customer Accounts

If you create an account on our website, we will store the personal information you provide in order to manage your account and make future purchases easier.

You may request deletion of your account at any time by contacting us at info@shopclaireboutique.com.

We may retain certain information where necessary for legal, tax, accounting, or fraud prevention purposes.

8. Orders and Payment Processing

When you place an order with us, we use your personal information to process your payment, arrange shipping, and complete your purchase.

This may include sharing relevant information with:

  • Payment providers

  • Shipping and delivery partners

  • Fraud prevention or risk management providers

  • Technology providers that support our store operations

We only share the information necessary to complete your transaction and operate our business.

9. Payment Providers

If you choose a direct payment method, your payment details may be processed by third-party payment providers. These providers process your data according to their own privacy policies and security standards.

Depending on the payment methods available on our website, your information may be processed by providers such as:

  • PayPal

  • Shopify Payments

  • Credit card payment processors

  • Other payment services offered at checkout

We recommend reviewing the privacy policy of the payment provider you choose before completing your purchase.

10. Marketing Emails and Newsletters

If you subscribe to our newsletter or agree to receive marketing emails, we may send you updates about new products, promotions, and special offers.

You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us at info@shopclaireboutique.com.

If you are an existing customer, we may send you information about similar products or offers where permitted by law. You may opt out of such communications at any time.

11. Review Requests

After placing an order, you may receive an email inviting you to leave a review about your experience or about the products you purchased.

If we send review reminders, we do so to improve our services and help other customers make informed decisions.

You may contact us at any time if you no longer wish to receive such requests.

12. Analytics and Advertising

We may use third-party tools to understand how visitors use our website and to improve our advertising performance.

These tools may collect information such as:

  • Pages viewed

  • Time spent on our website

  • Click behavior

  • Device and browser information

  • Referring websites

  • IP address or approximate location data

These services may include analytics, advertising, remarketing, and tracking tools provided by third parties such as:

  • Google

  • Meta (Facebook and Instagram)

  • Shopify and Shopify-integrated apps

These third parties may use cookies, pixels, and similar technologies to collect and process data according to their own privacy policies.

If required by law, we will ask for your consent before using non-essential tracking technologies.

13. Social Media Features

Our website may include links to social media platforms such as Facebook, Instagram, or other services.

When you interact with social media features or follow links to those platforms, your information may be processed by those third parties according to their own privacy policies.

We are not responsible for the privacy practices of third-party platforms.

14. Sharing of Personal Information

We do not sell your personal information.

We may share your data only where necessary with trusted third parties that help us operate our business, such as:

  • Payment processors

  • Shipping providers

  • Website hosting and ecommerce service providers

  • Customer service tools

  • Email marketing platforms

  • Analytics and advertising providers

  • Legal or regulatory authorities when required by law

These third parties only receive the information necessary to perform their services.

15. International Data Transfers

Your information may be processed or stored in countries outside your own, including countries that may have different data protection laws.

Where required, we take reasonable steps to ensure that appropriate safeguards are in place to protect your personal information.

16. Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes described in this Privacy Policy

  • Complete transactions and provide services

  • Comply with legal, tax, accounting, and regulatory obligations

  • Resolve disputes

  • Enforce our agreements

When your information is no longer needed, we will securely delete or anonymize it where appropriate.

17. Your Rights

Depending on your location, you may have certain rights regarding your personal information.

These may include the right to:

  • Access the personal information we hold about you

  • Correct inaccurate or incomplete information

  • Request deletion of your personal information

  • Restrict or object to certain processing

  • Withdraw consent where processing is based on consent

  • Request a copy of your personal information in a portable format

  • Lodge a complaint with a data protection authority

If you wish to exercise any of these rights, please contact us at info@shopclaireboutique.com.

18. Children's Privacy

Our website is not intended for children, and we do not knowingly collect personal information from children.

If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

19. Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, loss, disclosure, or alteration.

Our website uses secure technologies such as SSL encryption to help protect data transmitted through the site.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

20. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or operational practices.

Any updates will be posted on this page with the revised version.

We encourage you to review this page regularly.

21. Contact Us

If you have any questions about this Privacy Policy or about how your personal information is handled, please contact us:

Claire's Boutique
Website: Shopclaireboutique.com
Email: info@shopclaireboutique.com